Terms & Conditions
This website is operated by GAME 4U (PTY) LTD, trading as GAME 4U, a private corporation duly registered in accordance with the laws of the Republic of South Africa. Throughout this site, the terms “we”, “us” and “our” refer to GAME 4U. By using our website (https://game4u.co.za), you agree to be bound by the following terms and conditions, including those referenced herein and/or available by hyperlink.
These terms and conditions apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and/or contributors of content. If you do not agree with any of these terms, please refrain from accessing or using our website and services.
All content, trademarks, logos, images, and materials on this website are protected by applicable intellectual property laws in South Africa and international treaties.
1. USE LICENSE
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use this website for personal and non-commercial purposes only. Under this license, you may not:
Modify, copy, reproduce, republish, or distribute any material from this website;
Use content for commercial purposes or public display;
Attempt to decompile or reverse engineer any software contained on GAME 4U’s website;
Remove copyright or proprietary notations;
Transfer the materials to another person or “mirror” the materials on any other server.
This license shall terminate automatically if you violate any of these restrictions. Upon termination, you must destroy any downloaded materials in your possession.
2. DISCLAIMER
All information, products, and services are provided on an “as is” and “as available” basis. GAME 4U makes no warranties, either express or implied, including but not limited to merchantability, fitness for a particular purpose, accuracy, or non-infringement.
We do not guarantee that the site will be error-free, secure, uninterrupted, or that any defects will be corrected. No representations or warranties are made regarding the use or results of content in terms of accuracy, reliability, or otherwise.
Orders are not binding until verified and confirmed by GAME 4U. We reserve the right to reject or cancel any order for any reason.
3. LIMITATION OF LIABILITY
To the maximum extent permitted by South African law, GAME 4U, its directors, employees, affiliates, agents, contractors, or licensors shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages, including but not limited to loss of profits, data, or other intangible losses resulting from:
The use or inability to use the website or services;
Unauthorized access to or alteration of your transmissions or data;
Statements or conduct of any third party on the website;
Any other matter relating to the services.
Certain jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In such cases, our liability will be limited to the fullest extent permitted by law.
4. ACCURACY, COMPLETENESS & TIMELINESS
While we aim to provide accurate and up-to-date information, we are not responsible for errors, omissions, or outdated content. Information provided is subject to change without notice and is intended for general informational purposes only.
5. THIRD-PARTY LINKS
Our website may contain links to third-party websites. These links are provided for convenience only and do not imply endorsement. GAME 4U has no control over the content or practices of such sites and assumes no responsibility or liability for them. Use at your own risk.
6. MODIFICATIONS TO TERMS
We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates to our website. Your continued use of the website following any changes constitutes acceptance of those changes. It is your responsibility to check this page periodically for changes.
7. PRE-ORDERS
Pre-order prices and release dates are subject to change without notice.
Payment must be received before the release date to secure your pre-order.
Unpaid pre-orders may be cancelled.
If a limited or special edition pre-order is no longer available when payment is made, we will attempt to source it or refund you in full.
8. DELIVERY POLICY
Flat shipping rates apply: R150 for consoles/hardware; R70 for games and small accessories.
Free delivery may be offered during promotions or for orders exceeding a specified value.
Delivery timelines: 1–3 business days within major cities; longer for outlying or rural areas.
Customers in non-serviceable areas may arrange alternative delivery options.
Digital vouchers will be emailed once payment clears, typically within 1–2 business days.
Next-day delivery is conditional upon:
Payment clearing before 10:00 AM on a business day;
Delivery address being in a major city (e.g., Johannesburg, Cape Town, Durban);
No unforeseen courier or logistical delays.
GAME 4U is not responsible for delays caused by third-party courier services.
9. GOVERNING LAW
These Terms & Conditions and any separate agreements shall be governed by and construed in accordance with the laws of the Republic of South Africa. You consent to the exclusive jurisdiction of South African courts for any disputes.
10. PRICE BEAT POLICY
We will beat any price offered by a physical retailer in South Africa, subject to the following:
The competitor must have a physical presence and verifiable business;
The product must be identical in brand, model, barcode, and specifications;
The competitor must have the item in stock;
Price comparisons must include all associated costs (e.g. delivery);
Exclusions:
Online-only retailers
Promotional events (e.g. Black Friday, Cyber Monday, store openings or closures)
Clearance and fire sales
Bulk pricing or membership discounts
11. GIVEAWAYS
Open to South African residents aged 18+ (minors with parental consent).
Employees, agents, or affiliates may enter but are not eligible to win.
Only one entry per person unless otherwise stated.
Entries must comply with giveaway requirements.
Winners selected at random and notified via email or social media.
Prizes must be claimed within 3 business days or will be forfeited.
No cash alternatives; prizes are non-transferable.
GAME 4U may substitute prizes of equal or greater value if necessary.
By entering, you grant GAME 4U permission to use your name, handle, or image for promotional purposes.
GAME 4U reserves the right to disqualify entries deemed fraudulent or in violation of the rules.
12. OPEN BOX ITEMS
May include returned, ex-demo, or opened stock.
Fully functional and tested, but may show signs of use.
May not include original packaging or all accessories.
Covered by standard warranty unless otherwise noted.
13. RENEWED PRODUCTS
Professionally inspected and restored to full functionality.
May include minor cosmetic imperfections.
Essential components are included; packaging may not be original.
Backed by a limited warranty specific to the product category.
14. CONSUMER RIGHTS & COMPLIANCE
GAME 4U adheres to the Consumer Protection Act 68 of 2008 (CPA) including:
The right to receive goods that are safe, of good quality, and reasonably suited for their intended purpose;
The right to fair and honest marketing, disclosures, and business practices.
15. CONTACT US
If you have any questions about these terms or any part of your transaction, please contact:
Email: support@game4u.co.za
Phone: +27312660145
Operating Hours: Monday to Friday, 9:00 AM to 5:00 PM