If the product you receive is significantly not as described, damaged or has a manufacturing defect, you may report the issue to us, within 48 hours from the date of pick up or delivery.
Please note that we will not refund any product that has been damaged due to misuse or at the fault of the buyer.
No credit refunds will be given after dispatch if the buyer has placed an incorrect order.
If a buyer notices they made a mistake during his/her order, please email us immediately so we can amend your order before dispatch. email@example.com.
All shipping will take place within 7 working days, if you have not received your order within 5 working days please contact us at firstname.lastname@example.org , in order to investigate. We will then be in touch after consulting with the courier company .